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Hero_Member's Achievements

  1. Still trying to find out what/who Bitrue is. 3 employees on LinkedIn and I could not find any business details on the website. Customer service does not reply on an inquiry for business details.. To me, the exitscam is already there, they just left the website active
  2. Not recommended. No one can reverse XRPL transactions... They probably scam you out the rest of your crypto.
  3. And maybe do a find/replace on the CRYPTOINDEX terms and conditions...
  4. AFAIK you loose the spark. But I think you can reactivate the account, by depositing 20 XRP, do a quick regular key/disable master and you should be fine ( you also need to set the flare address again..) I send a message to a few users that have their accounts drained by the toastplus scam, but sofar nobody wants to give it a try....
  5. If any of the affected accounts have the flare airdrop setting, I would recommend to add a regulare key and disable master key. That way, the flare drop will still be done, and your account is safe!
  6. Hi Jessica, Can you clarify? What won't you try?
  7. Well... for a start the account file is not the selected .exe file. But I guess you knew that already?
  8. Maybe also inform Bityard the can easily prevent this by enabling the DestinationTag required flag on their wallet address. That way, transactions will not process if the sender forgets the DT...
  9. Well, I believe there is a leaked database with all hashed secrets available on the web. I believe it was even downloaded by some XRPchat members. If yours is in there, you might be able to decrypyt the secret with the old password or recovery key? Doesnt Gatehub offer any more assistance??
  10. If you used the wrong destination tag, the only thing to do is contact the exchange you send it to. Once the transaction is on ledger, the source exchange cannot change anything anymore. If you are lucky, the destination tag does not exist, and the payment cannot be processed. If not, the payment is done to the account holder that owns this destination tag. If he/she is honest, they can return your money, but the recieving exchange needs to assist you in contacting the reciever. So step 1 is contact the recieving exchange. They could charge you for this service....
  11. Final answer was to contact Bitrue support. No company info provided. I contacted support, they send me to the footer info, but there is no company information there (as they say in their shady terms). Asked again, no response. Stay away from Bitrue! Any company not willing to disclose this information is too shady to trust your XRP (or any other coin...)
  12. I did get a reply on my question what company is behind the Bitrue website: What do you need that info for? So I told her to file a complaint. No response since then. My advice to everyone holding funds at Bitrue: withdraw while you can!
  13. On LinkedIn they say the company is in California. I have contacted a LinkedIn employee, but till now no response (what a surprise...) A press release on Nasdaq states the company is based in Singapore....
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