No, The responses from @gatehub were the below,
July 15:
"Your case has been forwarded to our security and investigations team.
We will get back to you as soon as we receive instructions on how to proceed."
July 19:
"Unfortunately your account has been compromised by the attacker.
This is the wallet your funds have been sent: https://bithomp.com/explorer/rswQEtBU9M3bG97uVcPu5xPUsg68wo7aQc
We have already contacted the receiving exchanges : HitBTC, Binance and Change.now in order to freeze any received funds from this wallet address.
We kindly ask yo