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Everything posted by YWON

  1. I did not save the key electronically I physically wrote it down on the note for my safekeeping. I saw a lot other victims did the same. I don't think the hackers did it that way.
  2. I just reported this incident to local police and also reported to Internet Crime Complaint Center. If there is any other sources that I can get help from, please share it for me.
  3. Im not sure if they sent out a security email to other people or not but i just figured out myself that my account was stolen and then instantly sent an inquiry. However i dont think they actually investigated since their reply was so quick ( like in 4 hrs). I was going to report it to local police office tomorrow but probably not much they can do.. will try to email other organization that I can get helped.
  4. I got their reply in like less than 4 hours of my initial inquiry to investigate. Im not even sure they did investigate though..
  5. Sorry to hear bc I was like that at my workplace too... Hope that there’s any way to take legal action but im not even sure whom I should talk to. Plz let me know if anybody has any advise
  6. Exactly same thing happened to me on the same date... cant believe this happened to so many people.. something should be done and I don’t know what to do....
  7. Just received e-mail from GateHub as below. Basically - they can't do anything.. This is awful. I have enabled 2FA since I open up the account and they just reply that it is irreversible. I don't know what to do now... Do I just forget about this? _____________________________________________________________ We must inform you that due to irreversibility of the XRP Ledger transactions, we unfortunately can't refund your losses. In case your funds have been compromised we suggest the following: 1) Make sure to transfer any remaining funds from Ripple wallets to HOSTED wallets. 2) Immediately inform local law enforcement agency and file a report.
  8. Same here. My 25,800 XRP has been just gone 4 days ago and all GateHub saying is that they will investigate. I also thought that it would be secure enough since I had 2-factory authentificator. Can't believe it's just gone after I have been keeping this for more than 3 yrs. So sad.
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