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gatehub

Gateway
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gatehub last won the day on August 4 2016

gatehub had the most liked content!

About gatehub

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    Regular

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    Female
  1. Hey, This error may have appeared due to unfavorable conversion rate. It most often occurs when trying to send a payment in a currency you presently do not own. Note that Ripple network provides the possibility to make intermediary conversions in order to convert between two currencies. One or more steps in this conversion may have been unfavorable for the sender. You can try and exchange your funds manually and then send the desired payment. Have a nice day GateHub
  2. gatehub

    Cashing out from Gatehub to UK bank

    Hey Moonraker, Here are a couple ideas - It sounds like your end game is to have GBP in your UK GBP bank account after you've done some trading etc. We'll pick up from where your question really takes off: What's the best way to get it into my UK bank account in GBP without having to pay ridiculous fees? Starting with the last step, you have GateHub issued Euro IOU's and you would like to convert those into GBP. Currently, there is no Gateway or issuer for GBP (that we're aware of). Ultimately this means there is no liquidity of GBP for your EUR/GBP in the ripple network. If you find a Gateway offering this pair this would be your easiest/fastest way. Withdrawing EUR to your UK bank and paying the conversion fee is currently the quickest way. GateHub Team
  3. gatehub

    About the 20 xrp needed for account opening

    The Ripple protocol requires that each Ripple wallet holds a small amount of XRP at all times. This is called reserve and as you know its purpose is spam protection. GateHub does not have access to your wallet, you are the owner of your wallet and of your secret key and therefore the 20XRP is never taken by us. You activate your wallet with the 20XRP deposited and create a new account on the ledger. If you have any other questions we will gladly clear things up for you.
  4. gatehub

    About the 20 xrp needed for account opening

    All secret keys and passwords are hashed and encrypted using industry standard algorithms with high-cost factors to protect against brute-force attacks. We would like to emphasize our employees DO NOT have access to your passwords and secret keys. If you forget your GateHub password, the only way to regain access to your account is by using your recovery key, which decrypts your account data.
  5. gatehub

    Cannot Access Ripple Desktop Wallet

    If you decide to import your wallet to GateHub here is how to do it: https://support.gatehub.net/hc/en-us/articles/360005091614-Import-a-wallet
  6. gatehub

    Quantum Project Discontinuation

    As written under a similar discussion, we are currently focusing our resources on supporting and developing our current products. GateHub is not adding any new currencies (DTR or other) at the moment.
  7. Hey, we posted our public announcement on Quantum project discontinuation and you can check it out here: For all questions regarding DTR tokens being listed, we are currently focusing our resources on supporting and developing our current products. GateHub is not adding any new currencies at the moment.
  8. Dear GateHub users, The Quantum project team (QAU token) has announced they will be merging with Tokens.net. You can read the official statement here. After careful consideration, GateHub has decided not to support the coin swap and will be delisting QAU. QAU trading and withdrawals will be available until September 10th, 2018 12:00 UTC. Any remaining QAU IOU’s issued by GateHub Fifth will be frozen on the Ripple network (XRP Ledger) at the same time. When the withdrawal period ends on September 10th, 2018, GateHub Fifth issued QAU IOU’s will no longer be redeemable under any circumstances. Please withdraw QAU to your own ERC-20 wallet before September 10th, 2018. DO NOT withdraw directly from your GateHub Ripple wallet to the coin-swap address. Thank you, GateHub team
  9. gatehub

    help Gatehub reset password

    Hey, thank you for reaching out A large amount of privacy update emails caused delays in our system emails. The mailing system in now back to normal. Authorize device and password reset requests should be resubmitted. We thank you for your patience.
  10. Hey, our mailing service is currently not working correctly and it's sending emails out later then it should with a bad link. We apologize for the inconvenience, we're working hard to fix the issue asap and will keep you posted.
  11. gatehub

    Never received Gatehub two step email

    Hey, our mailing service is currently not working correctly and it's sending emails out later then it should with a bad link. We apologize for the inconvenience, we're working hard to fix the issue asap and will keep you posted.
  12. gatehub

    Never received Gatehub two step email

    Hey, our mailing system is back on. The third party issue has been resolved. Authorize device and password reset requests should be resubmitted. We thank you for your patience.
  13. gatehub

    GATEHUB FALSE PROMISES

    Hey Tulo, we understand. That is also why we are now intensely working on platform maintenance and upgrading. We hope to make our platform the best possible and hopefully our users will see it. Have a nice day
  14. gatehub

    GATEHUB FALSE PROMISES

    Thank you! Most transactions processes were fixed today by our team of developers, although like with all exchanges there could still be delays occasionally (due to high traffic, server issues, Ripple API issues...) Have a nice day!
  15. gatehub

    GATEHUB FALSE PROMISES

    Hey Renny, we do apologize for the slow transaction, but as told to you via Facebook we are still undergoing maintenance and delays can happen when it comes to processing transactions. We are working our hardest to avoid this kind of delays in the future and we ask you for your patience. Have a nice day
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