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Everything posted by erikvdven

  1. Received a response from Support, just an informative auto-reply: Anyway, almost an hour after that I received my ETH. So 20 is still in my wallet, needed as a reserve, but I was able to transfer the rest to another Exchange platform.
  2. Haven't received my ETH at GateHub by the way, waiting since yesterday 17:00. Hopefully I have more luck tonight or tomorrow morning, fingers crossed.
  3. Made an account at coinhouse as well. Seems pretty good. Have bought some ECA in no-time. So maybe that's a good alternative for now Has a lot more currencies as well.
  4. Read the story of @wzrdjzm ? Because my Ethereum was also successfully sent to my Ether wallet at Gatehub, but it was also transfered directly after an hour or so. Guess it makes sense if you read @wzrdjzm's story, the part of the "sort of Gatehub Hot Holding Wallet". The wallet still contains a very small amount of ETH (about a half USD), but I suppose that's the fee or something. I received a reminder every few hours, to set a trustline so they can process my deposit. So I suppose it will be fine. Ow, and you have to send XRP to the wallet directly, probably the best and fastest way to activate your wallet. After it's activated, you are able to set a trustline. I do agree some articles, including the GateHub's support pages, seem to be incomplete. Took me a while to figure out how it's actually possible to activate my wallet. Didn't even know you had to activate it, not to mention by depositing 20 XRP.
  5. Thanks for your comprehensive answer! I took a shot, and transfered 20 XRP to my wallet on GateHub, in seconds it was received and my wallet activated ! Now I have set the trustline for ETH, but I guess I have to wait a few hours (perhaps just check my wallet tomorrow again), because it took a couple of hours between my 3rd and 4th reminder to "set the trustline". So I guess it will also take a few hours till the system tries to add the ETH to my wallet again.
  6. One question left: guess the best idea to receive my other part of "lost" Ethereum, which is still stuck at GateHub (probably because my wallet is disabled, I cannot set a Trust line), is to send 20 XRP to GateHub??? I think it's a bit tricky, cause it's about 100 Euros and I don't know IF the Wallet will be actually enabled and I'm able to set a Trust line after sending 20 XRP. And if it's possible to get my 20 XRP back or it's just lost (I know you need 20 XRP to activate a wallet but I don't know if it's possible to withdraw those 20 XRP again and not use the Wallet again). Any thoughts?
  7. Want to thank you all for your help and suggestions so far! BitSane updated my balance so I was able to transfer half of my "lost" Ethereum again! I transfered all of it to Bitstamp. There I was able to convert it to Bitcoin and then to Ripple (couldn't convert it directly from ETH to XRP) in a matter of seconds!!! Awesome! Finally got some XRP in my pocket
  8. Ah, I am able to login on systems where I logged in recently. Like the incognito window on my notebook. But I'm not able to login incognito, on my pc (cause this is the first time probably), I get the same error then. Guess they have trouble with some system which handles the request for sending those activation mails or something. Perhaps you should be able to login on a system on which you have logged in recently?
  9. What message do you get? Does the login screen even pop up? Perhaps you can provide a screenshot?
  10. Sure? Tried incognito as well? I can sign in, but I had trouble in my current chrome browser somehow (got a lot of AngularJS errors within my console), even after deleting all history (and thus cookies, local storage etc.). But in a chrome incognito window I am able to login.
  11. Thanks for your message! Unfortunately Bittrex doesn't accept new accounts at the moment, so I will stick with just Bitstamp at the moment. Will try Bittrex later
  12. Yes, but still I thought it is kind of risky they keep the private keys stored, don't you think? My sister bought Ethereum for example, but that company just showed her wallet address and private key once and she had to store the private key safely. Which is, in my opinion, more secure. Anyways, I did want to use GateHub to actually be the owner of my own coins. I tried your ShapeShift suggestion already, so I guess I have to wait till they can answer my ticket, where my money went. And waiting for a response of GateHub, guess there is no other way, or buy new Ethereum. I will think about it this weekend. I will keep RobinBaas 's suggestion to use Bitstamp in my mind. I will try that definitely.
  13. I will try, but half of my Ethereum is probably in my wallet owned by Bitsane (which I cannot access through their website, because it shows a balance of 0), or somewhere on its way to GateHub. And the rest of my Ethereum I just sent to GateHub, but they cannot add it to my wallet because I do not have any trust lines. So I guess I have to wait for their responses to get my Ethereum back, or buy new ones....
  14. Well, I did receive an e-mail from Bitstamp with the message "Your verification request has been confirmed.". So at least I got one verified account... Kraken disabled their verification methods, indeed. Still pending verification at BitSane.
  15. I really don't get it, it seems that every party I tried cannot be trusted in some way. The only party who called me just a few hours after creating an account, just to checkout if I got any questions, was AVATRADE. I understand it's probably quite busy at the moment, but no response at all from any party after almost 48 hours really sucks to be honest. At this right moment you pay about 100 USD to activate your ripple wallet at bithomp. I will not try it, cause I am afraid that will be another 100 USD which will disappear for a while. There has to be some way, but I cannot figure out what, at this right moment. Without spending a lot of more money, would be nice.
  16. It does, but the strange thing is that etherscan.io says the money went OUT, but a few hours later (less Ethereum, but still, seems to be equal amount minus the fee) went IN again. Anyway, my wallet is not empty, but it supposed to be empty cause I sent everything with Shapeshift to GateHub.
  17. So I am trying to get any Ripples or Ethereum in my GateHub account for a few days now, without any success. Here is so far what I did: 1. Coinbase Using my creditcard I bought Ethereum on Coinbase. I thougth that using Coinbase I would be able to send the Ethereum to another Exchange platform (like BitSane), to Exchange it for Ripples (XRP). At least, that is what I read everywhere so that seems to be the way to go. It took a few hours but after 5 hours more or less the money was transfered to BitSane. 2. Bitsane At Bitsane I tried exchanging the Ethereum for XRP, but after about 4 hours my order was still pending so I canceled it and tried to pass it to GateHub. Bitsane was having a lot of trouble already, like Kraken, LiteBit (well, any platform I tried so far), I guess because of the amount of traffic these days. So I did not have much faith left, that my order would be accepted anytime soon. 3. GateHub So, before actually trying Bitsane I already tried getting an account at GateHub but I had trouble with my SMS verification. I tried again and this time it finally worked. So I needed to pass the money to my wallet on GateHub. I stumbled upon ShapeShift so I thought I should give it a try. 4. ShapeShift So I tried passing my Ethereum from Bitsane, using ShapeShift, to GateHub using the "Precise" method, I entered my Ethereum wallet in case everything fails so they can return the Ethereum. So far everything seemed to be fine: https://shapeshift.io/#/status/618854b6-cc42-4697-989c-29f810f10111 3 green checkmarks. 5. Money never received After 24 hours, my money is still not received by GateHub, AND my Ethereum wallet seems to be filled again. The balance is about 0.2 ETH, which supposed to be empty. 6. Bitsane Balance empty Bitsane shows an empty balance, while etherscan.io shows me a filled wallet. I cannot access the wallet, cause Bitsane holds the Secret keys. So I am not able to try sending it again or whatever. I entered various tickets, but I do not get any response, tried to send them an e-mail also. 7. Rest of Ethereum straight to GateHub Now I was able to actually complete my account on GateHub, I was able to generate an Ethereum address as well, where I can send more Ethereum to. So I did. I logged in at Coinbase and send the rest of my Ethereum straight to GateHub. Now I receive emails that my trust line is not activated...... GateHub verified my account so that does not seem to be the problem. As far as I read online my wallet is disabled and I HAVE to send actually XRP to my account to activate it before I can receive any Ethereum or whatever. So, I was able to send a couple of hundred euros to GateHub, which all were not received yet. I am afraid that if I try a third party to activate my wallet, I will loose another hundred euros without success. So any advice over here? I already send tickets to ShapeShift, GateHub and Bitsane but they all do not respond.
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